Frequently Asked Questions
Answers below match Gannon Taneja’s current Shipping and Refund policies for United States orders. For anything not covered here, email gannontaneja8416@outlook.com or visit our Contact Us page.
Shipping & delivery
Where do you ship?
We currently ship within the United States only.
How long does delivery take?
Orders are processed within 1 to 3 business days (excluding weekends and holidays) after you receive your order confirmation. Estimated transit after dispatch is 7 to 15 business days. Including processing, estimated total delivery time is about 8 to 18 business days. These are estimates; carrier delays can occur. The shipping option and charges shown at checkout are the ones that apply to your order.
Is shipping free?
Standard Shipping is free ($0) for orders delivered within the United States.
How do I track my order?
After dispatch you will receive a shipping email with tracking details. Allow 24–48 hours for tracking to update in the carrier’s system. You can also use our Order Tracking page.
Returns & refunds
What is your return window?
Eligible change-of-mind, sizing, and preference returns can be requested within 30 days of the delivery date. Items must be in the same condition you received them, unworn or unused, with tags, in original packaging, and with proof of purchase.
Who pays for return shipping?
Return shipping is free for eligible returns and is paid by Gannon Taneja. Contact us for return authorization and merchant-paid return shipping instructions before mailing your item. Items sent back without requesting a return first will not be accepted. No restocking fees apply ($0).
How do refunds work?
After we receive and inspect your return, we notify you whether the refund is approved. Approved refunds are initiated to the original payment method within 5 business days after approval. Your bank or card issuer may take additional time to post the refund.
Damaged, defective, or incorrect items
Inspect your order on receipt and contact gannontaneja8416@outlook.com if an item is defective, damaged, or incorrect. We cover reasonable return shipping for verified cases—ask for instructions before mailing the item.
Can I cancel an order?
You may request cancellation within 1 hour of placement. After that window the order is processed and cannot be canceled.
Full details: Shipping Policy and Return & Refund Policy.
Sizing
Many products use UK sizing on the product page. See our Size Guide for UK→US clothing and footwear notes. Always check the size options and any fit notes on the product page before ordering.
Contact
Gannon Taneja
Email: gannontaneja8416@outlook.com
Address: 2234 E Oak St, Phoenix, AZ 85006, United States
Support hours: Monday–Friday, 9:00 AM–6:00 PM (MST)
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